Covid-19 Protocol

Don't Make These Mistakes When Choosing a Drycleaner - Get Our Guide!

Dear Friends and Customers,

Here at Donaldson Cleaners we have been hard at work to ensure your dry-cleaning is 100% COVID-19 Safe!  Our exclusive Pure-Marq Sanitization process kills COVID-19 bacteria so when you get your and dry-cleaning laundry back from us it is COVID-19 sterilized

We are the only Dry Cleaners that provides this level of sanitization and sterilization for your garments.  As well we have made visible changes all in line with COVID-19 prevention. Infection control has always been a top priority for our business. Now more than ever, our infection control processes are made so that when you use our services it is both safe and convenient.

Here are the changes that we have put in place to help protect you, your dry-cleaning and our staff:

Dry-Cleaning Pick Up and Delivery Service:

Touch Surfaces for homes

  • Employees are asked to reduce touching surfaces when picking up and delivering your dry-cleaning. Our employees will wear gloves or wipe down with sanitizer any touch points drivers contact in picking up or dropping off your order, whether in a customer’s home or a designated pick up/drop off area.
  • Drivers will wear a mask if entering a home.

Pick Up and Delivery

  • Pick up items will be separated from the clean and sanitized dry-cleaning.
  • Drivers will wipe down with sanitizer any touch points they contact in picking up or dropping off your order.
  • Drivers will routinely use hand sanitizers and wipe down the steering wheel and other hard surfaces frequently handled.
  • Drivers will sanitize their hands after each home pick-up and delivery.

Customers/Employees

  • Customers are required to report illness, Covid-19 symptoms, or suspected/positive Covid-19 before Donaldson employees arrive on site.  If the illness is present, please place your garments in a plastic bag and leave outside in a designated pick up area.
  • Employees are required to report illness, Covid-19 symptoms, or suspected/positive Covid-19 and are not to report to work.
  • Maintain proper social distance (6 feet) with all employees and customers
  • Customers are encouraged to wear a mask if they need to speak or .be in the same room as our employees.
  • Our employees will be required to wear a mask while inside a customer’s home.

Social Distancing (6 feet apart)

  • Employees will practice social distancing with customers and other employees outside of their bubble.
  • If employees are unable to maintain an appropriate distance, they will wear a mask.

Please call if you have any questions.

Thank you,

Brett Donaldson
President Donaldson Cleaners

 

 

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